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EXPERTISE

SALES CLOUD

Grow with ease, from anywhere, with the right sales tools. Bring out the best in every rep. Win more deals as a team. 
It’s important to build deeper connections with your customers, manage and monitor your business in real-time, and pivot fast as the world continues to evolve rapidly. Sales Cloud can help.

SERVICE CLOUD

Get everything — and every expert — you need, all in one place. Provide industry-leading support. Solve problems fast.
Give agents a holistic view of every customer, whether they’re in the contact center or working remotely. Scale and optimize service by leveraging AI and integrating popular support channels — like phone, messaging, and chat — directly into the agent workspace. 

MARKETING CLOUD

Whether you’re looking for enterprise-level email, marketing automation, digital advertising, data management, analytics, or anything else, Salesforce has you covered. Inspire action and loyalty by humanizing every moment, for each customer. Power every interaction with AI from ad to account-based marketing, email to eCommerce, social to service, and more.

ACCOUNT ENGAGEMENT (PARDOT)

B2B marketing automation platform that helps businesses generate and nurture leads, streamline their marketing efforts, and track campaign performance. It includes features such as lead scoring, email marketing, and analytics.

CPQ (CONFIGURE, PRICE, QUOTE)

Sales tool that enables companies to accurately configure and price complex products, generate quotes, and automate the proposal process. It helps sales teams streamline their workflows, reduce errors, and improve sales productivity.

FIELD SERVICE

Enable organizations to manage and optimize their field service operations. It includes features such as scheduling, dispatching, work order management, and mobile access to job information, enabling teams to deliver exceptional service to customers while increasing efficiency and productivity.

DIGITAL EXPERIENCE

Enable businesses to create engaging and personalized digital experiences for their customers across various channels. It includes tools for designing, building, and managing websites, mobile apps, and other digital assets that drive engagement, loyalty, and revenue.

DIGITAL ENGAGEMENT

Suite of tools designed to help businesses communicate with their customers through digital channels such as email, social media, and messaging apps. It enables companies to create personalized experiences, automate marketing campaigns, and manage customer interactions to improve customer engagement and drive revenue growth.

INTEGRATIONS

Connect Salesforce with other systems or applications to share data and automate processes. This helps to improve efficiency, streamline workflows, and provide a unified view of customer data.

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Quickbooks (Online & On-Premises), ERPs, Payment processors, Websites. 

NONPROFIT

With Salesforce Nonprofit Cloud, organizations gain a powerful platform designed to supercharge their impact. By seamlessly integrating donor management, program tracking, and engagement tools, nonprofits can unlock unparalleled insights, streamline operations, and build meaningful connections with their supporters. 

e-COMMERCE

Transform your online business with Salesforce Ecommerce integration. Seamlessly merge your storefront and backend operations to create a unified, data-driven shopping experience. Harness the power of Salesforce to optimize sales, streamline processes, and elevate customer engagement, ensuring your ecommerce venture thrives in the digital landscape.

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