Streamlining Payments & Collections Process for Apeironix, by Triforta Partners
Introducing Triforta Insurance Partners—an established entity unveiling a fresh brand. Despite their recent introduction, the company brings a wealth of experience that contradicts their newcomer status. Triforta asserts that its team members are not rookies or novices; many possess seasoned expertise, having accumulated years of experience. In fact, their combined insurance background spans not just decades but centuries, showcasing a profound depth of industry knowledge and hands-on expertise. As the saying goes, Triforta certainly wasn't born yesterday.
TECH
Salesforce Sales Cloud, Salesforce Automations, Integration
THE CHALLANGE
Triforta had a robust offering of insurance plans and programs for their diverse clientele. However, their existing payment collection process was becoming cumbersome and time-consuming.
Nothing cuts into profits more than time wasted. And one of the ways in which agency leaders and top producers waste time is: generating inaccurate invoices; sending invoices to wrong recipients; and chasing down timely payments. No more. Never again. Apeironix automates financial processes—AP & AR included—that, in turn, increases agency and producer efficiency, decreases expenses, and improves EBITDA.
THE SOLUTION
Evolving Consulting integrated Ascend with Salesforce, their existing customer relationship management (CRM) system, to create a seamless and automated payment collection process.
When a producer initiates billing in Salesforce, transferring policy details to Ascend, the system generates a customer billing and sends a payment link back to Salesforce.
The payment link, along with billing details, is automatically sent to the customer from Salesforce, ensuring prompt and accurate payment communication.
Customers finalize payments through the provided link, and Ascend sends transaction details back to Salesforce upon completion.
Salesforce tracks payment transactions, while Apeironix manages billing and payable records for upcoming payments in the insurance agency system.
Users can send payment reminders from Salesforce, activating a countdown to monitor overdue payments.
The integration provides direct access to financing details from Ascend within Salesforce, enhancing user experience by offering comprehensive financial data within the CRM platform.
20+ Fewer hours spent on accounting
25% Increase in agency profits
65% Fewer non-payment cancelations
